Agreement to Terms

By accessing and using Hypothesis's AI-powered checkout recovery service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Description of Service

Hypothesis provides AI-powered voice calling services to help e-commerce businesses recover abandoned checkouts. Our service includes:

• Automated AI voice calls to customers who abandon their shopping carts
• Integration with e-commerce platforms like Shopify
• Analytics and reporting on recovery performance
• Customer conversation insights and feedback

User Responsibilities

As a user of our Service, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Obtain necessary consents from your customers for voice calls
• Use the Service only for legitimate business purposes
• Not interfere with or disrupt the Service

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for ensuring compliance with applicable data protection laws in your jurisdiction.

Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Fees are based on usage and service tier
• Payments are due according to the billing cycle specified
• Late payments may result in service suspension
• Refunds are subject to our refund policy

Intellectual Property

The Service, including all software, algorithms, and content, is owned by Hypothesis and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Service for your business purposes only.

Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that may temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, Hypothesis shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.

Termination

Either party may terminate the service agreement with appropriate notice. Upon termination:

• Your access to the Service will be discontinued
• Outstanding fees remain due and payable
• Data retention will be handled according to our Privacy Policy

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: founder@hypothesis.co.in

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.